Webinar On-Demand : Patient Centricity Series - Lessons for Clinical Trials Success During and After a Pandemic

By Mike Sweeney; Kelly Frend |

In May 2020, the World Courier team hosted a 4-part webinar series focused on patient-centricity and discussed how to tackle the most pressing challenges clinical trials are bound to face during and after the pandemic.
Each episode, our team of experts addressed a specific topic and answered the audience's questions.

This fourth session hosted by Kelly Frend, WEMEA Specialty Services Manager, Kenneth Skovgaard, Director, Operational Excellence & Process Engineering, and Mike Sweeney, Senior Director, Patient Centric Logistics, focused on the lessons learned from the current pandemic and how to ensure success for your clinical trials

About the Authors

Portrait of Mike Sweeney

Mike Sweeney

Senior Director, Patient Centric Logistics
World Courier
Mike is responsible for the development and product management of World Courier’s specialty service offerings across 140 company-owned offices in 50+ countries, with focus on patient-centric areas such as Direct-to-Patient services. Since joining World Courier in 1992, Mike assumed a number of positions within US operations, customer service, training, compliance, marketing, sales and clinical trials management. He progressed to senior roles, including director of US customer service/operations, director of new service development and director of regional accounts, prior to transitioning into a global IT leadership position and most recently into his current role in 2015.
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Kelly Frend

Specialty Services Manager
World Courier
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