Clinical Trial Logistics

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Moving medicine forward

We’ve played a key role in over 15,900 clinical trials, with 99.90% of shipments arriving on time and within temperature range (2016). When you’ve invested valuable resources into developing a product that improves global health, you deserve a partner that treats your patients and shipments as well as you would, at every step.

Providing visibility and insight

We’ve built powerful inventory management, ordering and tracking tools that deliver actionable performance data. Our Customer Resource Center (CRC) provides real-time tracking information for shipments across all our service offerings. Customers with an account can initiate new shipments quickly and easily.

Bio-STAR℠ is a smart clinical trial management program that facilitates the communication of study protocols while streamlining permits and optimizing shipping routes and packaging.

CTM-STAR™ is our depot inventory management system, which gives clients 24/7/365 visibility into stock location and temperature. That level of visibility not only gives you peace of mind, it also facilitates clinical trial processes with multiple dependencies.

An associate wearing a headset talks on the phone while sitting in front of two computer monitors.

Temperature Trauma: A mini case study

A sponsor relied on their existing courier partner to handle temperature-controlled shipments to a number of countries in Southeast Asia.

The sponsor shipments reached a temperature deviation rate of 50% and the existing courier was unable to advise on the cause of the excursion.

A new specialty courier was sought, the sponsor contacted World Courier to ask for our assistance to analyze the data and temporarily take over the handling of shipments.

We worked with the sponsor to analyze the temperature data collected and the type of temperature controlled packing used, determining the package originally selected was not suitable for the hot and humid climate in Southeast Asia.

We recommended an alternative packaging solution and also specific shipment handling procedures, including localizing the language on the handling labels pasted on the box.

World Courier handled and delivered over 50 shipments using the new packaging and protocols with no temperature deviations recorded.

Let’s discuss a customized solution for your clinical trial program today.

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