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November 14, 2018

State-of-the-Art Controlled Substance Storage in Melbourne

World Courier is expanding our ability to store globally controlled substances for worldwide clinical trials and commercial distribution through the introduction of a custom, controlled-substances vault.

This new state-of-the-art innovation resides at our Melbourne facility, one of World Courier’s 14 investigational depots worldwide, and has been developed to provide customers with vital services for both commercial and clinical supply chain storage and inventory management.


How it does this

The vault significantly increases our ability to store controlled materials. It has the capacity to hold 120 pallets, as well as to accommodate different study profiles based on kit size and volume, ranging from full pallet to quarter pallet. It also offers multi-level push-back racking as well as supports two temperature ranges: controlled ambient (+15 to +25 degrees Celsius) and refrigerated (+2 to +8 degrees Celsius).

To ensure complete efficacy and integrity of all substances maintained within the vault, the facility features back-up alarm systems that monitor temperature, security and validated storage areas for products in varying temperature ranges including controlled ambient, refrigerated, frozen, deep frozen and liquid nitrogen.  

“With this expansion of infrastructure we are enhancing our support for customers’ clinical trial and commercial third-party logistics needs,” World Courier President Sam Herbert said. “The increased storage capacity, coupled with our integrated service offerings, strengthens our position as a best-in-class specialty logistics provider both domestically and internationally, and it helps our customers continue improving patient care and creating better business outcomes.”

Ensuring compliance

Melbourne is the first facility within World Courier’s network of Good Manufacturing Practice (GMP)-compliant drug depots to install a controlled substances vault. This five-sided modular facility complies with all of the requirements outlined in Australia’s Department of Health & Human Services’ Drugs, Poisons and Controlled Substances Regulations.

World Courier are now significantly better positioned to support Australia’s state-mandated controlled substance programs. This allows us to continue to support clinical trials and contribute to moving pharmaceutical research forward with the aim of preserving patient well-being.

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About World Courier
World Courier is a global specialty logistics company that designs world-class supply chain programs in complete alignment with customers’ business goals. The company delivers ultimate peace of mind for the transport and storage of time- and temperature-sensitive products. For more than 45 years, only World Courier has delivered the unsurpassed knowledge, global reach and flawless supply chain execution needed to become the most trusted specialty logistics company in the world. For more information, visit

About AmerisourceBergen
AmerisourceBergen provides pharmaceutical products, value-driving services and business solutions that improve access to care. Tens of thousands of healthcare providers, veterinary practices and livestock producers trust us as their partner in the pharmaceutical supply chain. Global manufacturers depend on us for services that drive commercial success for their products. Through our daily work — and powered by our 21,000 associates — we are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #11 on the Fortune 500, with more than $150 billion in annual revenue. The company is headquartered in Valley Forge, Pa. and has a presence in 50+ countries. Learn more at