COVID-19: Operational Updates

By World Courier |

Please review our FAQs for an overview of World Courier's approach, the current status of our depots, and see the latest operational updates below.

COVID-19 Operational Updates

5 November - 13:05 CET - New Zealand
Domestic shipments and imports have returned to normal, after several months of delays

30 October - 11:15 - Finland

Country operations are being impacted by increased vigilance and planning measures 

27th October - 11:03 AM CET - Ireland

Domestic shipments, imports, and exports are being severely impacted in Ireland due to the impact of the pandemic.

26th October - 9:05 AM CET - Australia
Australia's country status has heightened due to services being affected by government lockdown measures. 

23rd October - 13:09 PM CET - Germany

Domestic shipments are currently being severely delayed in the country due to the impact of the pandemic.

22nd October - 16:57 PM CET - Nigeria

Due to civil unrest in Nigeria, all import and export operations in the country are currently on hold or delayed.

29th September - 10:56AM CET - Denmark

Due to an increase in the level of vigilance and planning for shipping operations, the impact status of Denmark has risen to heightened awareness.

17th September - 11:54 AM CET - Hungary

Imports and exports are currently being severely delayed in the country.

16th September - 2:59 PM CET - Indonesia

Domestic shipments and exports are currently being severely delayed in the country due to the impact of the pandemic.

15th September - 9:17 AM CET - Singapore

Export operations in the country have stabilized and are now being carried out with minimal disruptions.

9th September - 9:30 AM CET - Ireland

The situation in Ireland has improved although services are still affected by government lockdown measures.

8th September - 9:09 AM CET - Ireland

Due to heightened vigilance with shipping operations in the country, some pickups/deliveries could be delayed.

7th September - 9:58 AM CET - South Korea

Typhoon Haishen has moved to South Korea and may cause flight delays/cancellations and disruptions to pickups and deliveries.

4th September - 9:21 AM CET - Japan

Typhoon Haishen is approaching West Japan and is expected to impact the region until the 7th September. According to the forecast, the most affected areas will be Okinawa Islands and Kyushu area. Flight cancellations should be expected and, depending on how the typhoon evolves, pickups and deliveries may suffer delays and may need to be rescheduled.

3rd September - 9:30 AM CET - Chile

A Trucks Confederation strike is currently taking place, with protesters blocking highways in the country. Delays are being reported to/from the following cities: Concepcion, Valparaiso and Viña del Mar. Meanwhile, the following cities can’t be served at present: Chillan, Osorno, Puerto Montt, Temuco and Valdivia.

2nd September - 11:28 AM CET - Malta

After severe delays, shipping and distribution operations in Malta are finally returning to normal.

1st September - 1:45 PM CET - New Zealand 

Due to quarantine measures in the country shipments are currently delayed.

31st August - 5:00 PM CET - Jordan

Airlines in the country are temporarily no longer allowing exports of biological substances.

28th August - 10:19 AM CET - USA

Hurricane Laura is intensifying as it approaches the Texas/Louisiana border. Although the degree of impact is still unclear, service disruptions are to be expected in Houston, New Orleans and the surrounding areas.

27th August - 09:42 AM CET - Ireland

Ireland's status has risen to heightened awareness, due to increased vigilance and planning for shipment operations.

26th August - 1:18 PM CET - Russia

Domestic shipments in Russia have returned to normal.

25th August - 12:04 PM CET - Cyprus

Shipping operations in the country have returned to normal.

24th August - 9:58 AM CET - Bulgaria

International air freights for passengers are now possible in the country. 

21st August - 1:30 PM CET - Mali

World Courier has suspended all shipping activities in Mali following the coup in the country. Operations will resume once the situation has stabilized.

20th August - 10:18 AM CET - Thailand

Due to COVID-19, the Songklan festival holiday in Thailand was cancelled. Authorities have declared Friday 4th September 2020 and Monday 7th September 2020 as holidays in compensation. Between the 3rd September 2020 and 7th September 2020. there will be limited customs clearance and shipments in the country.

19th August - 9:06 AM CET - Canada

Imports in the country have returned to normal. 

18th August - 10:59 AM CET - Cyprus

International air freights for passengers are now possible.

17th August - 10:18 AM CET - Global

International air freights for passengers in Poland and Georgia are now possible.

11th August - 18:30 PM CET - Australia

Shipping services have been affected due to the latest quarantine measures in the country.

29th July - 11:07 AM CET - Global

International airfreights for passengers in Poland and Georgia are now possible.

28th July - 2:39 PM CET - Romania

Imports and exports in Romania are currently being impacted by delays. 

22nd July - 1:33 PM CET - Mongolia

Mongolia's operational status has returned to normal, with shipments no longer as significantly impacted. 

21st July - 11:15 AM CET - Albania

Shipments using international air freighters are no longer currently possible in Albania.

17th July - 11:50 AM CET - Russia

The country status of Russia has risen to heightened awareness, due to increased vigilance and planning for shipping operations. 

16th July - 9:58 AM CET - Botswana

Import and export operations in Botswana are now closed until further notice.

15th July - 11:39 AM CET - Slovakia

Imports in Slovakia have returned to normal.

14th July - 10:17 AM CET - South Africa

Imports in South Africa have returned to normal. 

13th July - 10:24 AM CET - Ireland

Ireland's country status has returned to normal due to reduced government restrictions.

10th July - 9:25 AM CET - Global

Romania and Hungary's import and export operations have returned to normal.

9th July - 15:23 PM CET - Mexico

Mexico's country status has changed to diminished support given a reduction of services due to social isolation and quarantine measures.

8th July - 10:35 AM CET - Australia

Australia's country status has moved to managed disruption due to services being affected by government lockdown measures. 

7th July 11:55 AM CET - Global

Imports and exports in Moldova are now operating smoothly, returning to normal operational status. 

6th July - 10:10 AM CET - Global

The status of both Australia and Slovenia has risen to heightened awareness, due to an increased amount of government vigilance and planning to help shipping operations run safely.

2nd July  - 1:50 PM CET - Global

In Cyprus and Ukraine, international airfreights for passengers are now possible. 

1st July - 1:30 PM CET - Global

Estonia and Latvia's exports are no longer being delayed as significantly and procedures are beginning to return to normal.

29th June - 9:00 AM CET -Greenland

Export operations in Greenland have returned to normal. 

26th June - 2:04 PM CET - Indonesia

Indonesia's status for shipments has moved to heightened awareness, leading to increased vigilance and planning in operations.

25th June - 10:49 AM CET - Global

International airfreights for passengers are now possible in Netherlands, Belgium, Angola, and Puerto Rico.

24th June 11:11 AM CET - Global

Domestic shipments, imports, and exports in Cyprus, Greece, Malta, and Indonesia have returned to normal.

23rd June - 12:02 PM CET - Global

Shipping restrictions have now been lifted in: Greece, Germany, Romania, Cyprus, Spain and Malta. 

22nd June - 10:06 AM CET - Slovakia

After delays and restrictions, previously impacted exports in the country have returned to normal.

19th June - 10:35 AM CET - Global

Previously delayed and impacted international airfreights in Romania, Hungary, and Slovakia are now operating normally.


Due to a spike in cases in Mexico, the country has introduced an increased amount of vigilance and planning to its shipping operations.

18th June - 12:10 PM CET - Global 

Borders have been opened for visitors to Estonia, Latvia, Lithuania, Denmark, Norway, and Iceland without a mandatory 14-day quarantine upon arrival. Gradually, airlines are adding international flights back to traffic, although domestic flights are still limited.

17th June - 14:29 PM CET - Global

This week, a record number of country's shipping operations have returned to normal. Restrictions have now been lifted in: Australia, South Korea, Uruguay, Slovenia, Serbia, Czech Republic, Denmark, Finland, Turkey, Estonia, Latvia, Faroe Islands, Iceland, and Greenland.

12th June - 11:19 AM CET - Global


In China, the Dragon Boat Festival will take place from the 25th June to the 27th June. Customs as well as all companies will be closed during this period. 

11th June - 9:00 AM CET - Global


Shipping operations in the country are no longer impacted and have returned to normal.


Domestic shipments in the country are no longer impacted and have returned to normal.

28th May - 10:40 AM CET - Romania

Flights to some domestic and European destinations from the country will resume in the coming days and accept cargo shipments.

26th May - 9:25 AM CET - Global


The USA will stop non-Americans who have been to Brazil in the past 14 days from entering the country. This will take effect as of 11:59PM ET on Thursday, May 28, 2020.


Multiple airlines have suspended/reduced flight connections to several countries. Please note that most of these suspended/reduced flight connections apply to passenger flights, so cargo flights are very likely to be operating.

Please see below for the list of countries that have had their connections affected.

- Algeria
- Argentina
- Aruba
- Austria
- Bangladesh
- Belgium
- Bolivia
- Brazil
- Brunei Darussalam 
- Bulgaria
- Burundi
- Cameroon
- Canada
- Chile
- China
- Colombia
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Ecuador
- Egypt
- El Salvador
- Estonia
- Ethiopia
- Finland
- Georgia
- Greece
- Guatemala
- Haiti
- Hong Kong
- Hungary
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Kuwait
- Laos
- Latvia
- Lebanon
- Macedonia
- Madagascar
- Malaysia
- Maldives
- Mali
- Mauritius
- Mexico
- Moldova
- Mongolia
- Mozambique
- Myanmar
- Nepal
- Norway
- Oman
- Pakistan
- Palau
- Panama
- Peru
- Philippines
- Poland
- Romania
- Russia
- Rwanda
- Saudi Arabia
- Senegal 
- Serbia
- Sierra Leone
- Singapore
- Slovenia
- South Africa
- South Korea
- Spain
- Taiwan
- Tanzania
- Thailand
- Tunisia
- Turkey
- Uganda
- Ukraine
- United Arab Emirates
- United Kingdom
- Uruguay
- USA and European Schengen countries + UK and Ireland 
- Zambia
- Zimbabwe

19 May - 10:30 AM CET - Brazil

Restrictions put in place to curb vehicle usage have now been lifted. 

05 May - 12:20 PM CET - Brazil

The Sao Paulo city Government has implemented restrictions to certain locations between 07:00 AM to 09:00 AM to avoid congregation. This will not directly affect our capabilities in the city as we are classed as an essential service provider, but it could impact availability for sites/customers.

28th April - 11 AM CET - Global


Please note most companies are closed in the country. Nevertheless, imports and deliveries are still possible in the country,


Transmissions to German Customs are currently not possible due to network issues. This is causing heavy delays in clearance, both for imports and exports.

20th April - 11 AM CET - China

Labour Day in the country will be celebrated between the 1st and 5th May. Government Departments, including Customs as well as all companies will be closed for five days - resulting in in longer transit times for shipments. 

17th April - 10 AM CET - Japan

The state of emergency has been extended to the whole country but our operations/capabilities remain the same.

15th April - 10 AM CET - Italy

Domestic flights in Italy have been further reduced and this is resulting in longer transit times.

14th April - 10 AM - CET - India

The Prime Minister of the country has announced the lockdown will be extended until 03 May.

13th April - 5:15 PM CET - Reunion Island

Until further notice, only products related to COVID-19 are permitted for import. Authorities must be contacted 72 hours beforehand and approval is granted on a case-by-case basis.

9th April - 5:05 PM CET - Global


Expect delays in pickup, delivery, import, export, customs clearance due to measures implemented by authorities.


Although no lockdown measures have been announced by authorities, please still expect delays in pickup and delivery, customs clearance.


Expect delays in customs clearance, cargo loading/unloading and shipment booking (reduced number of flights) due to new measures implemented by authorities.

8th April - 3:32 PM CET - Global


Authorities have cancelled all passenger flights from the 9-13 April.


Authorities have declared a state of emergency in the following prefectures: Tokyo, Kanagawa, Saitama, Chiba, Osaka, Hyogo and Fukuoka. Please expect delays in pickups/deliveries.

6th April - 5:45 PM CET - Israel

Driving activity in Israel is restricted from 7-10 April (subject to extension) as an additional measure by authorities.

   Access Archived COVID-19 Updates

Our Commitment
We aim to maintain a transparent line of communication regarding issues that may affect shipments.

World Courier endeavors to minimize the impact of the outbreak on services through close collaboration and open communication with all partners. We will continue to monitor the COVID-19 situation closely, proactively taking steps to help reduce the impact on services and on-time delivery.

For more information on using our services to or from a particular lane or country, please contact your local office. And for further guidance on the impact to your supply chain, please access AmerisourceBergen's latest COVID-19 updates.
contact your local office

If you have any concerns, please contact your local office

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