COVID-19: Resource Center
Access daily operational updates and comprehensive information on World Courier's approach to COVID-19.
Protecting your investment
Our reputation as the most trusted specialty healthcare logistics company in the world extends beyond safe and timely transport. We protect your investments at every stage of the product lifecycle. Our 14 GxP-compliant depots extend your global reach for the pharmaceutical storage and pharmaceutical distribution of both clinical trial materials and commercial products.
Pharmaceutical storage and distribution
Trust beyond transport
Our drug storage depots enhance operational efficiency by helping you access the most demanding regulatory environments. With proven processes for product safety, including redundant security measures and comprehensive SOPs, our fully GxP-compliant facilities are purpose-built to protect your investments.
COVID-19: Depot Operations
Learn more about our risk management
We will continue to monitor the situation closely, proactively taking steps to reduce the impact on continued on-time delivery and storage.
Find out more here
Optimizing your supply chain
No other specialty logistics company in the world can match our experienced personnel, network of global offices and in-market expertise that ensure the optimal handling, transport and delivery of your products. We exceed expectations by offering premium services as standard practices, including redundant checking of each received shipment, redundant security mechanisms in preparing and shipping procedure and same-day or next-day deliver to all intra-country locations.
Our infrastructure is unmatched and built for purpose:
- Separate storage lockers for every protocol, released drugs, quarantined drugs, returned and recalled drugs
- Open pallet storage (select locations)
- Validated storage for: Controlled ambient (+15°C
to +25°C), Refrigerated (+2°C to +8°C), Frozen (-20°C) on demand, Deep frozen
(-70°C) on demand, Liquid nitrogen (-196°C) on demand
CTM-STAR™
Real-time inventory visibility
CTM-STAR, our proprietary inventory management and stock control system, ensures that all materials arriving or exiting any of our 14 global depot locations are fully traceable. With 24/7/365 remote access available anywhere in the world, you will have real-time visibility into stocks per protocol, stocks per depot and distribution shipments to sites. CTM-STAR is CFR 21 part 11 compliant, as part of our strict adherence to quality management standards.
Explore Our Virtual Depot
It is imperative that your treatments are secured within a specialized storage facility, but what benefits do you get with collaborating with a first-in-class provider? Take a virtual tour of our depot to see how your product is protected from inception to commercialization. Click below to find out more.
Take the tour
Value-added services
Supporting your clinical trial
We have a truly global network, and a single point of contact for on-boarding new studies and setting up work instructions. There is full chain of custody through bulk shipment, storage and depot-to-site distribution with bundled solutions including packaging. We offer flexibility in our operations including labelling and just-in-time customization, and comparator and ancillary sourcing in select countries.
Our depots offer a range of additional support services for clinical trials. We have established guidelines for the reception, storage, distribution and destruction of Biosafety Level (BSL) 1 and 2 organisms. Our Archiving service supports thousands of trials and billions of data pieces, allowing trial administrators long-term access to secure records. We offer a variety of labeling services to satisfy local regulatory requirements. Finally, our destruction services follow local regulations in each country, and provide documentation to be archived with details of what has been destroyed.
Logistics solutions for specialty commercial products
Our state-of-the-art depot network can support you in the journey to commercialize your specialty product in emerging markets, creating a seamless platform from clinical to commercial across the globe.
By understanding your commercialization goals we strive to bring value and maximize the return on your investment, mitigating unexpected costs through the highest quality in the market.
Our warehousing offering is up to any challenge; from serialization to rigorous temperature storage conditions including liquid nitrogen solutions. Through a fully standardized model, you will reduce vendor management costs while we take care of on boarding locations for each particular project. You get the same world-class solution in any location thanks to our truly global standard procedures.
Benefit from our supply chain expertise to achieve an effective and agile distribution model that ensures your product is delivered in full compliance with local regulations. And access expanded services through integrated solutions from across AmerisourceBergen, including commercialization solutions in US and Canada.
