As we move into the new year, the Omicron
variant of COVID-19 has led to operational and supply-chain challenges in many
industries globally. We want to update you on our continuing support of
customers and our commitment to maintain service excellence globally.
Courier actively plans to minimize any impact on service by utilizing a wide
range of airline partners, with which we maintain close collaboration and
communication. We will continue to monitor the COVID-19 situation closely,
proactively taking steps to help reduce the impact on service and on-time
Airlines and ground handling
Many airlines are operating with reduced
flight capacity, and we currently see an increase in cancelled flights
globally. In these exceptional circumstances, World Courier understands the
importance of safeguarding the supply chain and ensuring business continuity.
We anticipate and react to potential adverse events using our risk-based
contingency planning system.
ongoing assessment of the epidemic helps us determine immediate and foreseeable
actions to maintain on-time delivery for all our customers. By consistently
optimizing supply chains, we minimize failures through alternative routing and
contingency measures where necessary. Our increased risk evaluation of critical
shipments from pick up to delivery also helps reduce service disruption.
World Courier sites and staffing
Like other companies, we are experiencing staffing
shortages due to the Omicron variant in many of our sites. In most cases, we
can work with reduced teams, and in other cases, we have implemented our
business continuity plans. You may see some delays in responses, and we will
endeavour to address any issues quickly to maintain service levels.
World Courier’s safety protocols
To maintain the safety of our customers and
their patients, the following safety protocols remain in place:
- At World Courier locations,
medical masks are worn by all staff, at all times
- We’re keeping enhanced
hygiene, cleaning, and safety measures in place. We always encourage our
staff to wash and sanitize their hands regularly throughout the day
We continue to restrict visitors to our buildings to
maintain business continuity.
Thank you for your continued support.
Please reach out to your local World Courier
representative should you have any additional questions.