World Courier recognized at the 2024 Supply Chain Excellence Awards
By World Courier
We are immensely proud that World Courier was recognized at the prestigious 2024 Supply Chain Excellence Awards. Although we did not secure the top prize, our nomination for the DeliveryApp Healthcare & Pharmaceutical Supply Chain Excellence Award is a testament to our innovation and dedication to enhancing logistics in the pharmaceutical sector.
Real-time location monitoring: A game-changer in pharmaceutical logistics
Our nomination centered around the implementation of real-time location monitoring (RTLM) as standard on all our multi-use packaging. This technology implementation underscores our commitment to ensuring that every moment matters in the journey from discovery to delivery.
Understanding the critical nature of timely and secure delivery for valuable shipments that impact patient lives, we have established a new standard in the industry. As the first specialty pharma logistics company to integrate RTLM into our systems, we provide constant monitoring throughout each phase of a shipment's journey. This proactive measure significantly enhances customer support and ensures that patients receive their medications without logistics becoming a barrier.
Enhancing customer experience with RTLM
Our RTLM technology provides unparalleled value to our customers by preventing delays and lost shipments. The comprehensive monitoring system allows us to identify and resolve issues before they escalate, ensuring that shipments reach their destinations on time and in optimal condition. As we continue to develop this technology, we aim to use it to avoid temperature excursions in the future, further safeguarding the integrity of sensitive pharmaceutical products.
A team effort
Our recognition for RTLM is not just a technological triumph but also a testament to the incredible teamwork and collaboration within World Courier and with our partner, Controlant. This partnership allowed us to integrate RTLM seamlessly with our transport and inventory management systems, resulting in a smooth flow of data across all platforms.
Clockwise from the top: Pablo Rivas, Alex Vale, Vanessa Davey, Simon Beaumont, Dave Frampton, Martin Mularski – Controlant, Michelle Deutsch, Hristo Petkov (Controlant), Nigel Strong.
Looking ahead to the future of RTLM
Our RTLM solution has been rolled out across World Courier's global network, spanning more than 50 countries. At any one time, we have thousands of shipments in transit and tens of thousands of tracking devices ready to be deployed. While this solution is transformational, it is just the first building block in a much richer strategy – putting data insights at the heart of what we do to inform critical decisions, proactively alert risks, and improve efficiency, all with a relentless focus on quality.
As we celebrate this shortlisting, we remain steadfast in our mission to innovate and push the boundaries of pharmaceutical logistics, ensuring that patients around the world receive the care and medications they need, precisely when they need them.
This nomination would not have been possible without the unwavering support and collaboration of our partner, Controlant. Their expertise and cutting-edge technology have been instrumental in making our RTLM solution a reality. Together, we are setting new standards in pharmaceutical logistics and paving the way for future innovations.
