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Two decades of service excellence: World Courier’s depot network

By World Courier

2024 marks the significant milestone of the World Courier global depot network turning 20. The journey we have travelled over these two decades is a testament to the relentless commitment of our team, in pursuit of world class services for our customers, and healthier futures for patients everywhere.

Reflecting on our origins, the establishment of our inaugural depot in Argentina in 2004 laid the groundwork for World Courier's long commitment to creating a globally interconnected network dedicated to pharmaceutical solutions. Back then, it was just a couple of team members handling a few shipments each week. two decades later, and we've evolved into a powerhouse with 18 strategically positioned depots worldwide, supporting hundreds of trials every month. Over these two decades, our journey has been marked by tenacity for quality, and innovative evolution that have shaped our operations, and services we provide to our partners.

“I vividly remember the early days when just a couple of us were working in our first depot, the exciting challenge has always been about scaling up the processes and knowledge we developed for one depot to new depots in other countries. As an in-house pharmacist, being part of World Courier's journey from day one has been incredibly fulfilling. Our commitment to innovation and quality remains unwavering as we look forward to an even brighter future in clinical trial logistics.”
— Clelia Benito, Global Operations Support Manager

Fast-forward to 2024, our strategic growth continues with the most recent addition of a depot in Uruguay, meaning we now have 18 depots in key strategic positions worldwide. 

Depot growth timeline

 

“I have been with World Courier for just a few months, and the legacy and dedication that permeates this company is palpable. The strength and success of our depot network are built on 20 years of unwavering commitment and innovation. As I step into these well-travelled shoes, it's inspiring to realize that I am contributing to a journey where every milestone celebrated also serves as a launchpad for future advancements.”
— Niall Eastwood, Director, Clinical Supply Solutions

As we reflect on our achievements, we also cast an eye towards the future with anticipation as we envision further expansions and innovations across World Courier's depot network. This growth is testament to our commitment to delivering superior pharmaceutical logistics solutions worldwide.

Join us as we mark this significant milestone — an opportunity not only to recognize those who have contributed over these years but also look forward with excitement towards many more years dedicated to superior service delivery, and healthier outcomes for patients everywhere.

What do World Courier depots do?

World Courier's 18 global depots serve as crucial links in the pharmaceutical supply chain, offering secure and compliant storage facilities for investigational medicinal products (IMPs), commercial drugs, and ancillaries. These depots follow good manufacturing practice (GMP) guidelines to ensure the quality of these products is maintained.

Each depot is designed with advanced temperature control systems, providing bespoke temperature zones from controlled ambient to frozen conditions. Many of our depots also have liquid nitrogen recharging, and cryogenic storage capabilities for specialized pharmaceuticals such as cell and gene therapies (CGTs) that require extremely low temperatures as low as -200°C. This ensures each product is stored under its optimal conditions, preserving its efficacy and safety. Beyond storage, our depots also offer services like expiry update labeling and distribution facilitation. 

Our depots are strategically located across the globe to provide swift delivery solutions and enhanced accessibility to critical medical supplies.