FOR IMMEDIATE RELEASE
WORLD COURIER ATTAINS UPGRADED ISO 9001:2000
CERTIFICATION
STAMFORD, Connecticut, May 21, 2001--Although the newest ISO standard was only introduced
in December 2000, World Courier met updated accreditation criteria and
completed the required assessment in just three months, receiving global ISO
9001:2000 certification in March 2001. The company is the first to be awarded
this esteemed designation by the U.K.-based management consulting firm QMS
International plc.
Over the past decade, ISO has
become the standard for consistency and excellence across many industries.
Firms typically devote enormous amounts of time, energy and resources in
pursuit of this customer-focused credential. In order to qualify for certification,
internal operating procedures must be clearly identified, stringently developed
and meticulously documented to ensure conformity across all parts of the
organization at all times. Regular audits ensure that operating practices
remain relevant and are fully understood and properly executed by staff at
every level to assure the highest level of customer service.
"One of the reasons we
were able to complete this upgrade process so quickly was the readiness of our
individual offices," says company President and CEO Wayne B. Heyland of
Stamford. "Our efficiency in earning this accreditation demonstrates the
strong communications capabilities and responsiveness that we possess
throughout the network which is fundamental to the way we do business."
World Courier first began the
process of attaining individual ISO 9002 certification for its more than 100
offices in 1995. "We believe that ISO reinforces our commitment to
consistently deliver innovative transportation solutions that meet our clients'
need for speed, security and reliability," says Mr. Heyland.
"Although our reputation speaks for itself, ISO offers clients an
important reassurance that their time-critical or temperature-sensitive
shipments will be handled with the same care and diligence irrespective of
whether they are shipped from New York, Delhi or Beijing."
ISO regulations are set by an international standards committee and are updated every seven years. In this newest version of ISO, earlier designations of 9001 and 9002 have been combined under a single standard, referred to as simply 9001.
Incorporated in 1969, World
Courier has set the benchmark for worldwide time-sensitive transportation. It
remains the only specialist courier company with its own global network
dedicated to treating every shipment on an individual, priority basis. Today,
World Courier is the acknowledged leader in delivering customized solutions and
value-added services in growth markets such as the bio-medical, automotive and
high-tech industries. Headquartered in Stamford, Connecticut, World Courier
maintains a comprehensive international network of 114 wholly-owned offices
operating in 42 countries around the globe.
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Contacts
North America
Dennis Tselentis
Executive Vice President,
Marketing and Sales
World Courier Inc.
1313 - 4th Avenue
New Hyde Park, NY, 11040
Telephone: (516) 354-2600
Toll-free: 1-800-231-7227
Fax:
(516) 354-2713
E-mail:
dtselentis@worldcourier.com
Europe, Middle East
& Africa
Noël Foucart
Director, Sales and Marketing
World Courier Belgium N.V.
6 A Hermesstraat
B-1930 Zaventem
Belgium
Telephone: 32/2/712-5080
Fax: 32/2/712-5089
E-mail:
nfoucart@worldcourier.be
Latin America
Carlos Jankowski
Regional Director, Latin
America
World Courier Argentina S.A.
Avda.
Corrientes 316 D, Piso 7
Buenos
Aires, Argentina
Telephone:
54/1/4328-8300
Fax:
54/1/4328-5879
E-mail:
jankowski@worldcourier.com.ar
Asia Pacific
Korhan Yalcinyuva
Regional Director, Asia
Pacific
World Courier (Australia) Pty.
Ltd.
Unit 1, 8 Lord Street
Botany N.S.W, 2019
Australia
Telephone: 61/2/8335-9100
Fax: 61/2/8335-9170
E-mail: kyalcinyuva@worldcourier.com.au