FOR IMMEDIATE RELEASE
WORLD COURIER LAUNCHES CUSTOMER RESOURCE CENTER, ADDS
THREE NEW OFFICES
STAMFORD, Connecticut, June 16, 2003—World Courier recently announced the launch of its new
online Customer Resource Center (CRC), an Internet-based tool that allows
clients to monitor active shipments and the current worldwide operational
issues that can impact them.
“Our goal was to create an
extremely user-friendly online resource that would help clients keep on top of
today’s complex shipping environment,” says Wayne B. Heyland, President and
Chief Executive Officer of World Courier Group. “By using CRC features like
real-time worldwide operations alerts, online order entry, a variety of useful
industry links, or advanced shipment tracking and bio-tracking, clients have
24-hour access to detailed information concerning active shipments. Shipping
and packaging instructions can also be verified online, ensuring that potential
problems are resolved before the shipment ever leaves the client’s premises.”
Accessible from the company’s
main Web site at www.worldcourier.com
, the CRC currently offers two separate portals – one specifically designed
for biopharmaceutical users and one for non-bio users. New industry-oriented
portals will be developed over time to streamline the online experience of
each unique customer segment. Registration is required and access is password-protected.
The CRC is accessible by
customers from everywhere throughout World Courier’s extensive system – a
network that grew to 130 wholly-owned offices in 48 countries with the opening
of Zagreb (Croatia), Leipzig (Germany) and Ottawa (Canada) in recent weeks. “Technology
is a wonderful tool to help businesses communicate with their customers,” says
Mr. Heyland, “but nothing replaces the one-on-one contact of local
representatives. For this reason, the ongoing development of our network
wherever there is a need remains a top priority at World Courier.”
Incorporated in 1969,
World Courier has set the benchmark for worldwide time-sensitive
transportation. It remains the only specialist courier company with its own
global network dedicated to treating every shipment on an individual, priority
basis. Today, World Courier is the acknowledged leader in delivering customized
solutions and value-added services in growth markets such as the bio-medical,
automotive and high-tech industries. Headquartered in Stamford, Connecticut,
World Courier maintains a comprehensive international network of 130
wholly-owned offices operating in 48 countries around the globe.
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Contacts
North
America
Dennis
Tselentis
Executive
Vice President, Marketing and Sales
World
Courier Inc.
1313
- 4th Avenue
New
Hyde Park, NY, 11040
Telephone:
(516) 354-2600
Toll-free:
1-800-231-7227
Fax: (516) 354-2713
E-mail: dtselentis@worldcourier.com
Europe,
Middle East & Africa
Noël
Foucart
Director,
Sales and Marketing
World
Courier Belgium N.V.
6
A Hermesstraat
B-1930
Zaventem
Belgium
Telephone:
32/2/712-5080
Fax:
32/2/712-5089
E-mail: nfoucart@worldcourier.be
Latin
America
Carlos
Jankowski
Regional
Director, Latin America
World
Courier Argentina S.A.
Avda. Corrientes 316 D, Piso 7
Buenos Aires, Argentina
Telephone: 54/1/4328-8300
Fax: 54/1/4328-5879
E-mail: jankowski@worldcourier.com.ar
Asia
Pacific
Korhan
Yalcinyuva
Regional
Director, Asia Pacific
World
Courier (Australia) Pty. Ltd.
Unit
1, 8 Lord Street
Botany
N.S.W. 2019
Australia
Telephone:
61/2/8335 9100
Fax:
61/2/8335 9170
E-mail: kyalcinyuva@worldcourier.com.au